I have recently engaged the services of Kendlebell professional telephone answering services and feel compelled to submit this testimonial. I was sceptical of my need for an answering service as I felt my mobile number was readily available when I was not in the studio. However I have been extremely surprised by the amount of people who are unwilling to call a mobile number or leave a voicemail message and I’ve quickly realised the value of what Kendlebell offer.
Within my first week Kendlebell handled an inquiry from a potential new client about a rather large job which has already translated into a very positive first meeting. I’m alarmed to think how this client may have reacted on not being able to talk to someone immediately on calling the studio. The Kendlebell operator recognised the importance of the call and transmitted a detailed email immediately with all the right sort of information. This was followed up by a personal call to my mobile to alert me to the inquiry and ensure I had access to email, and I was able to get in touch with the client straight away whilst out on the road.
I’m really impressed and cannot overstress the value of the Kendlebell service, particularly for the sole trader who is often off their premises in meetings. I would urge any business who currently relies on potential clients leaving a message or calling a mobile number to rethink their communications strategy and consider putting a professional knowledgeable and efficient voice on the end of their main contact number. | 
